The Reward Club Changes - Beefeater
Important changes to Reward Club
We're making some changes to our terms & conditions in 2016. These changes start from 29th February.
What is changing?
1. The length of time the points you collect are valid
Your Reward Club card does not have an expiry date; however the time the points are valid is changing from 24 months to a period of 12 months from the date they are collected. This change is happening to both points you have collected to date and new points from 29th February 2016.
2. The time your voucher is valid once you have decided to swap your points
The time vouchers are valid is changing from 6 months to a period of 6 weeks from the date they are converted into a voucher. This change is happening from 29th February 2016.
What does this change mean to you?
You will have 12 months to spend your points once collected and 6 weeks to use a voucher once your points have been swapped. All the other great benefits and value remain, including free meals, money off and exclusive members-only offers. Not forgetting a free meal on your birthday! Plus, make sure you have added friends and family celebration dates to your account and we will send you some great offers for their dates too.
You will still earn 5 points for every £1 spent when you eat and drink, and every 500 points you earn can be swapped for a Reward Club voucher. To redeem your voucher you can simply print it, email it to your registered address to use when you're ready, or display it on the screen of your phone when you ask for your bill.
Why are we making these changes?
We are constantly trying to help improve Reward Club. The changes we make are helping us grow the scheme in order to bring you more of the rewards you want to see.
What to do now?
Login to your account and check your points balance. To see if you have any points due to expire, view the points expiry section under your account.
If you need to use up some points before they expire why not treat yourself, friends and family before the end of February? Don't forget, points vouchers can be used together and can be used with one other promotional offer – so what are you waiting for?
Need more help?
Still have questions or need help? Our Customer Support Team is here to help you with any queries you may have.
- Opening hours: Monday-Friday: 8.30am-5.30pm
- Email us at: beefeaterrewardclub@whitbread.com
- Call us on: 0845 3300 160 (calls are charged at 3p per minute, plus your phone company's access charge).
If emailing we will always try to respond to your enquiry within 5 working days.
If you've forgotten your password or lost your card, please click here for instructions on what to do, along with other FAQs.
To see the full scheme terms and conditions click here.
We hope you found this useful.